Refund policy

GEORGE VYNER GLOBAL LTD wants you to be happy with your purchase.

Returns
You have 14 days from the date you receive your order to request a return. To be eligible, the item must be unused, in the same condition you received it, and in its original packaging. Proof of purchase is required.

To start a return, email us at georgevyneruktld@gmail.com with your order number and the reason for return. We will reply with return instructions. Items sent back without first contacting us will not be accepted.

Return shipping costs are the customer's responsibility unless the item is damaged, defective or incorrect.

Damaged or wrong items
Please check your order on arrival. If an item is damaged, defective or not what you ordered, contact us within 7 days with photos so we can fix it.

Non-returnable items
Gift cards, sale items and personalised items cannot be returned unless faulty.

Refunds
Once we receive and inspect your return, we will email you to confirm whether your refund is approved. Approved refunds are sent to your original payment method (including PayPal) within 14 days. Your bank or PayPal may take extra time to show it.

Contact
GEORGE VYNER GLOBAL LTD
Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom
Email: georgevyneruktld@gmail.com